IT Support Technician, part-time position, 10hrs/week

Pay rate:  Up to $24.74/hr depending upon experience, skills, and knowledge. Benefits include 401(k) plan and paid time off (PTO)
Location:  Milton, VT (Production facility)
Posting Deadline:  April 22, 2019

Important Note

All Champlain Valley Dispensary and Southern Vermont Wellness applicants, as regulated by the state of Vermont, must pass a criminal background check. For more information about the background check process please visit the Vermont Medical Marijuana Guidelines page.

Overview

Champlain Valley Dispensary, Inc. is seeking an experienced individual to take on a technical operations role responsible for creating and supporting our technological systems, on-site and through cloud-based hosting environments. 

The ideal candidate is someone who wants to contribute to the success of a company who is an industry leader and known for setting the bar high!  We’re looking for a motivated individual who will excel as a team member in a fast-paced, non-stop environment, and will help us grow our amazing company culture!

Summary of Duties

  • Assessment of needs/usage:  Assesses current usage and recommends and tools for storing and sharing information, best practices, and ways to improve efficiencies.
  • Designs, implements, troubleshoots and maintains server / desktop / network and cloud-based technology solutions for multiple locations, including remote usage. 
  • Troubleshoots and resolves user problem with hardware, operating system, application software and internet connectivity.  Configures firewalls and sets up secure remote access to company networks.
  • Updates and maintains computers and printers with current operating systems; performs updates for existing software and applications; ensure password consistency and renewal.
  • Manages mobile devices including security.
  • Ensures the confidentiality of sensitive and protected information.
  • Trains existing and new employees on software systems.
  • Oversees and manages the technical aspects of security systems and telephone systems.
  • Creates technical documentation.

Minimum Required Qualifications

  • Bachelor’s degree in related field of study, plus three years of similar or related experience.
  • Knowledge of computers and electronics including processors, equipment, hardware and software, including applications and programming.
  • Knowledge of transmission, broadcasting, witching, control and operation of telecommunications systems.
  • Knowledge of principles of providing customer services including needs assessment, meeting quality standards and evaluation of customer satisfaction. 
  • Knowledge of application of technology, including principles, techniques, procedures and equipment to the design and production of various goods and services.
  • Must successfully complete a criminal record check with the Vermont Crime Information Center.

Apply Today: IT Support Technician

Please apply online with a resume and a letter explaining your interest or send your resume and letter of interest to: hr@cvdvt.org. CVD is an Equal Opportunity Employer.

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